You can cancel from Billing settings (opens the Paddle customer portal) or email us using the billing channel on our contact page. Cancellation stops future renewals; access continues until the end of the paid period unless you choose immediate cancellation in the portal.

Refund eligibility depends on your jurisdiction and the circumstances of the charge. The sections below describe how we handle common cases — they are not a guarantee of approval in every situation.

• Billing errors and duplicate charges — contact us promptly if you believe a charge was made in error. Include your account email, the charge date, and any invoice or receipt reference from Paddle.
• Subscription renewals — cancel before your next renewal date to avoid future charges. Mid-cycle cancellations typically keep access through the end of the paid period; partial refunds for unused time are not guaranteed unless required by applicable law.
• Statutory rights — if your local law gives you a cooling-off or withdrawal period, those rights apply in addition to this policy.

Approved refunds are processed through Paddle to your original payment method. Timing depends on your bank or card issuer.

Email [email protected] with the subject Refund request or use the billing channel on our contact page. Include your account email, the charge date, and a short explanation.

For other topics, see the contact channels on our contact page.